Security

Transaction and Account Security

Account security is important to us and we’ve taken several steps to protect your Pearls eXchange account-related information. You too can do certain things that will help protect your account and personal information.

Account Verification Processes

Your Pearls eXchange account is subject to verification procedures to maintain high levels of security, trust, and protection. If you are a new Pearls eXchange customer and you create a new Pearls eXchange account using the Pearls eXchange website, you must provide certain personal information and complete the e-mail verification process. Once your account is up and running we deploy a variety of manual and automated risk management procedures that allow us to highlight suspicious account activity. The goal is to identify any characteristics that seem unusual or inconsistent with your past usage. As part of this process we contract with industry leading service providers to verify personal and financial information. These services will never contact you directly or use your information for anything but the successful completion of your intended transaction.

Password Security

When you log in to your account we do certain things to protect your account. First, whenever you log in to your Pearls eXchange account, you log in using a secure server connection (https://). We use Secure Socket Layer (SSL) with 256-bit encryption, the industry standard in secure server protection.Your account is also protected by a unique password that you create. You should not use common words or phrases as your password. Instead, your password should be at least eight characters including both numbers and letters using upper and lower cases. You should keep this password confidential. Sharing your password will lessen the security of your Pearls eXchange account.

Beware of Internet Scams

• DO NOT make a payment to claim lottery or prize winnings, or on a promise of receiving a large amount of money.
• DO NOT make a payment because you are “guaranteed” a credit card or loan.
• DO NOT respond to an Internet or phone offer that you aren’t sure is honest.
• DO NOT make a payment to someone you don’t know or whose identity you can’t verify.

When in doubt, ask the intended recipient for more information about the purpose and safety of the requested payment. Do not send the payment until you are comfortable with the transaction.